Published on March 19th, 2013 | by Daisy Lloyd


Information for Apprentices

Benefits at a glance
* Higher Apprenticeships are the gold standard for work-based learning
* Gain highly-transferable skills
* Increase your value to your employer.
* Earn more.

British retail managers are highly prized and respected worldwide – and across all sectors.

No other sector demands the same level and combination of fast-paced people management, financial, creative, technological and customer service skills.

The Higher Apprenticeship in Retail Management develops and extends these skills.

Developed in consultation with retail leaders, you’ll gain a qualification that is universally recognised. It demonstrates that you have what it takes to drive the next phase of your business’s growth.

Is this for me?
The Higher Apprenticeship is for all ages and stages, although you will need some retail experience and be working in a retail environment. Your personal skills and potential are more important than your current job role. Sales managers, buyers, merchandisers, marketers, operations and store managers operating in a multi-disciplinary environment will all find this a challenging apprenticeship.

What’s covered?
All the key skills and knowledge you need to run a retail operation and deliver exceptional customer service are covered as mandatory.

Then, depending on the needs of your employer and your own particular skills and interests, there is a range of more than 19 optional units to choose from.These cover everything from intellectual property to global business, merchandising and store design. Or you might choose to focus on leadership and people management, finance or the psychology of consumer behaviour.

Underpinning them all will be a thorough understanding of the potential and impact of technology and the digital revolution on every aspect of retail.

And after all of this, the longterm benefits will be measured not only in increased confidence but also financially; Those who complete an Intermediate Apprenticeship earn, on average, between £48,000 and £74,000 more over their lifetime than similar individuals with Level 1 or (other) Level 2 qualifications.

Those with an Advanced Apprenticeship earn on average between £77,000 and £117,000 more over their lifetime compared to similar individuals with Level 2 qualifications.

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  • Welcome to your Future!

    More than ever before great customer service and management skills in retail have become vitally important to meet the rapidly changing demands of the industry.

    To help meet these challenges the Higher Apprenticeship aims to cover all key areas required of today’s retail management; from customer service through to e-commerce.

    Employers in retail need to ensure their customer service has an edge over other High Street competitors and embrace the need for an online presence and service. Employees in retail need to be equipped with the right skills for present and future retail needs.

    The Level 4 Higher Apprenticeship for Retail Management arms your company with knowledge & the benefit of experience to support your business survival into the future.

    A partnership of Newham College, Westminster Kingsway College, Skillsmart, ABC Awards & The National Apprenticeship Service..

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