Published on March 17th, 2013 | by Daisy Lloyd


Optional Units

There are 27 units that cover everything from instore merchandising to managing staff, from graphics to loss prevention.

As a manager or someone going in to management, you already possess a number of skills that got you there by yourself. So it is important that you take on units that challenge your present knowledge and competances.

We have covered as many areas as the retail experience covers. If you work in hardware or soft furnishings – the basics of retail management remain the same, but some areas will mean you require a more specific understanding, so the optional units allow you to pick and mix for your businesses needs.

We will be shortly uploading this information on this page, so please revist us in the near future for full details of each unit available

[an overview can be found here]



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  • Welcome to your Future!

    More than ever before great customer service and management skills in retail have become vitally important to meet the rapidly changing demands of the industry.

    To help meet these challenges the Higher Apprenticeship aims to cover all key areas required of today’s retail management; from customer service through to e-commerce.

    Employers in retail need to ensure their customer service has an edge over other High Street competitors and embrace the need for an online presence and service. Employees in retail need to be equipped with the right skills for present and future retail needs.

    The Level 4 Higher Apprenticeship for Retail Management arms your company with knowledge & the benefit of experience to support your business survival into the future.

    A partnership of Newham College, Westminster Kingsway College, Skillsmart, ABC Awards & The National Apprenticeship Service..

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