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Published on March 19th, 2013 | by Daisy Lloyd


About the Partnership

Those responsible for shaping the future of our retail sector.

Local Authorities.
Town Centre Management.
Business Improvement Districts.
Retail Skills Shops.
Shopping Centre Management.
Key Influencers in the Sector.
Retail employers.

The Higher Apprenticeship in Retail Management Level 4 has been designed to equip staff and employers to meet these challenges. Nine out of ten employers believe that vocationally qualified staff are vital for their business success.

But bricks and mortar shops are under pressure. The digital revolution has made us more demanding as customers when it comes to value, service and experience.

Which is where we all come in. We are experts in our field coming together to share our knowledge & experience. We know its not all just about education. It’s about competence and in turn, confidence.

Newham College, Westminster Kingsway College, Skillsmart, ABC skills, Middlesex University and the National Apprenticeship Service will ensure that your business, your staff  – your key resource will receive a wide ranging set of skills to keep your enterprise running into the next decade and beyond.

Retail is one of the brightest jewels in Britain’s commercial crown.  It is critical to the future growth of the economy. The High Street remains the heart and soul of our towns, with strong and complex emotional, social and community ties.

We aim to not just keep it that way, but work with the changes to make it a stronger economy in the long term.


Contact: Marc Abbott Tel: 020 8522 5705 E: marc.abbott@newham.ac.uk to find out more.Bookmark and Share

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  • Welcome to your Future!

    More than ever before great customer service and management skills in retail have become vitally important to meet the rapidly changing demands of the industry.

    To help meet these challenges the Higher Apprenticeship aims to cover all key areas required of today’s retail management; from customer service through to e-commerce.

    Employers in retail need to ensure their customer service has an edge over other High Street competitors and embrace the need for an online presence and service. Employees in retail need to be equipped with the right skills for present and future retail needs.

    The Level 4 Higher Apprenticeship for Retail Management arms your company with knowledge & the benefit of experience to support your business survival into the future.

    A partnership of Newham College, Westminster Kingsway College, Skillsmart, ABC Awards & The National Apprenticeship Service..

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