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The Partnership Skillsmart retail

Published on March 19th, 2013 | by Daisy Lloyd



Skillsmart Retail is the Sector Skills Council for Retail. Part funded by Government and led by retailers, it aims to be the recognised authority on retailers’ skills needs and priorities.

One of its core remits is to develop high quality labour market intelligence for the sector and evidence this work with insights into specific aspects of skills in the retail workforce.

The impact of the 2008 economic downturn continues to be challenging for retailers.

Therefore, the retail industry needs to have the right people in the right place to have the vision and leadership to take it through these difficult times so that it is in a good position when the upturn comes. Apprenticeships in management are key to this vision.

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  • Welcome to your Future!

    More than ever before great customer service and management skills in retail have become vitally important to meet the rapidly changing demands of the industry.

    To help meet these challenges the Higher Apprenticeship aims to cover all key areas required of today’s retail management; from customer service through to e-commerce.

    Employers in retail need to ensure their customer service has an edge over other High Street competitors and embrace the need for an online presence and service. Employees in retail need to be equipped with the right skills for present and future retail needs.

    The Level 4 Higher Apprenticeship for Retail Management arms your company with knowledge & the benefit of experience to support your business survival into the future.

    A partnership of Newham College, Westminster Kingsway College, Skillsmart, ABC Awards & The National Apprenticeship Service..

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